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  • Writer's pictureLisa Paul IBCLC

Integrating tech and lactation Part 1

I love using technology in my business. I enjoy documenting my visits and giving my clients an easy way to see what we discussed. A couple of years back I used a lactation-specific Electronic Health Record(EHR) software and didn't like it. First off it worked off an iPad, and well, I am really a laptop/PC type of gal. Second, my clients had problems with the actual input of data. Third, I couldn't modify the pieces I wanted to modify. My geek side couldn't handle that.

So I went the free route and tried Practice Fusion. After a couple of tries with that, I was sorely disappointed in their Growth Charts. I love growth charts and it didn't incorporate the WHO growth charts. That was not acceptable. Some more research, a lot of free trials, and I finally landed on my current choice CharmEHR.

My top reasons I use it are:

  • Growth Charts use the WHO growth charts.

  • Mom and baby records can be tied together and seen in one portal.

  • I can have separate records for a baby, or two or three of the same family.

  • Client portal is easy to use.

  • It is free for the first 50 encounters per month.

  • It generates Superbills that can be sent either by email or the portal, and it is does the HIPAA compliant stuff for me.

  • I can message with my client securely.

  • It allows me to easily upload and attach handouts for each client.

  • The template function has made documentation so much easier.

  • I can create my own questionnaires, which can be selected to be sent when the appointment is made for a new client..

Next post will be about filling the holes of CharmEHR around communicating with other providers.

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